Every year, with the Global Usabilla Exchange, we are organizing an Award Session to recognize and celebrate some of the most customer-centric organizations out there.
This year, we will be recognizing two companies for:
1. The most innovative-implementation
Last year’s winner, T-Mobile, built its own internal feedback bar for monitoring incoming feedback items in real-time, thus increasing organizational efficiency. What are you doing to make most out of your customer's feedback? Describe your case here and who knows, you may be the winner of 2018.
A brand new award for a truly successful organization – be the first to win it! Both Amazon and Apple are prime examples of brands that are customer-centric and have spent years creating a culture around the customer and their needs. Are you one of them? Do you consider yourself to be the most customer-centric organization? If so, explain your story here.
Do you have what it takes to win?
Are you truly putting your customers at the heart of your organization? Do you have the perfect example in which the voice of your customers has helped your organization to improve your customers' journey or to optimize your digital channels? Do you have what it takes to provide the ultimate customer experience? Apply now!