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Mediafin, a Customer Success Story

How Mediafin uses Usabilla to continuously optimize its news portal for readers/users

- by Oya U├žar, Customer Base Manager at Mediafin

Enabling Mediafin to reach its full potential

Mediafin is a Belgian publisher which launched its new websites Tijd.be and Lecho.be.
Through Usabilla, they gained valuable insights into their customers' experience on the platforms and managed to successfully act upon valuable feedback regarding the new look and feel, which they provided.

Mediafin's Results with Usabilla for Websites

  • Launch a customer-focused website
  • Prioritize projects
  • Identify and solve bugs instantly
  • Accelerate change within the organisation

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