Most innovative implementation

The Global Usabilla Exchange Awards

Making the most out of your customers' feedback

Usabilla’s solution is designed in a way that encourages customers to share feedback at any point of the customer journey. By giving customers a voice, enterprises not only see what is happening through regular quantitative analytics, but they also understand why. Strong integrations between Usabilla and existing systems give a full and actionable picture of the entire digital journey, while effortlessly combining different sources of data. As a result, companies are testing, measuring and optimizing continuously to improve the business impact of their customer experience programs.

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Describe a case/project in which Usabilla has added value to your organization for a specific project and how this fits within your overall customer experience strategy, preparing for the future.

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