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User Feedback Trends: Telecom 2015/2016


  • Read our analysis of over 85,000 feedback items from top Dutch telecom companies
  • Find out how users are interacting with telecom websites in 2016 compared with 2015
  • Discover the common problem areas and what you can do to improve them

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User Feedback Trends: Telecom 2015/2016

With this kind of qualitative feedback, it's easy to discover what it causing user friction and, more importantly, why.