Usabilla helped Vodafone to significantly improve NPS in less than a year
"Usabilla enables us to continuously monitor and improve the customer experience on our website; we are able to identify issues and prioritize improvements in a quick and easy way."
Pieter Honig Digital Business Analyst, Vodafone
Vodafone needed an agile Voice of Customer solution to execute their main objective: provide an exceptional user experience to their customers. Through continuous optimization, the company is constantly rolling out changes to improve its online presence.